An investigation into the security of Revolut customer data has been launched, including Lithuanians among potentially affected users Business & More Latest News Here

 

According to the VDAI report, the investigation was initiated by the institution. In relation to the mentioned companies, the aim is to assess whether there was a violation of the provisions of the General Data Protection Regulation (GDPR).

According to preliminary data, access to the Revolut database was obtained through the use of social engineering methods.

“The incident may have arisen due to the login data of the employee obtained by the phishing method, this was done with the help of social engineering. The information that the third party could see for some time was the personal data of the customers. Passwords, PIN codes and full card numbers were not visible”, – 15 minutes commented Akvilė Adomaitytė, head of communications at Revolut in the Baltic countries.

According to VDAI, after noticing the security incident, Revolut’s security team took prompt action to eliminate the attacker’s access to the company’s customer data and stop the incident.

“According to the provided detailed information, the data of 50,150 customers around the world (including 20,687 in the European Economic Area), such as names, addresses, e-mails, may have been affected during the incident. postal addresses, telephone numbers, part of the payment card data (according to the information provided by the company, the card numbers were masked), account data, etc.,” the VDAI statement reads.

It is being clarified that the number of potentially affected users in Lithuania is 379.

According to VDAI, there was no threat to the available funds in the accounts, and customers e. letters warn of a possible data breach.

The company stated that it is communicating with specific customers whose personal data confidentiality was violated during this incident.

Revolut is currently continuing its investigation into the cyber incident and personal data breach.

The company points out that due to the incident, it will not call or send sms messages, it will not ask for login data or access codes, so any attempts to contact should be treated with suspicion.

Revolut experienced a cyber incident that resulted in an unauthorized third party gaining access to a small portion (0.16 percent) of customer data for a short period of time,” – 15 minutes commented Revolut’s communications manager.

Lukas Balandis / 15min photo /

Lukas Balandis / 15min photo / “Revolut” payment card

According to her, the incident happened on September 11. “We immediately identified and contained the incident, limiting the impact. We are contacting affected customers directly. We have informed 379 customers in Lithuania about the incident”, said A. Adomaitytė.

The spokeswoman emphasized that customer funds are safe.

“All customers can continue to use their cards and accounts as usual, there is no need to do anything extra. We continue to thoroughly investigate the situation and cooperate with all regulatory authorities. We take such incidents seriously and offer our most sincere apologies to all customers affected by this incident. The security of our customers and their data is Revolut’s highest priority,” said A. Adomaitytė.

An investigation into the security of Revolut customer data has been launched, including Lithuanians among potentially affected users Business
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