A SHOPPER has slammed Walmart for its “out of line” anti-theft measures on inexpensive items.
In a viral video, Tayla claims an employee locked up a tube of mascara twice before she was able to purchase it as the store continues to crack down on retail crime.
The miffed customer recorded a video of herself inside Walmart where she explained the process she went through to buy cheap makeup.
“So I’m at Walmart cause I get my mascara from here right,” she said in a clip of her in the beauty section.
“And they got the locks on the mascara.”
She panned the camera over rows of makeup hanging behind locks which prevent shoppers from grabbing it.
“These is like no more than $10 so whatever,” she said.
Tayla got the attention of an employee who helped her get the affordable tube.
But instead of just handing her the mascara, she made the shopper wait and said: “I gotta give you something,” according to Tayla.
“Why she give me the f*****g mascara in this box,” she said, holding up a plastic retail security device trapping the beauty product.
“Don’t nobody wanna steal this punk a** mascara.”
Walmart has cracked down on theft after CEO Doug McMillion spoke out in December about the historically high level of shoplifting.
He told CNBC: “If that’s not corrected over time, prices will be higher, and/or stores will close.”
Shocking statistics from the National Retail Security Survey 2022 revealed that almost $100 billion was lost from shrinkage.
Walmart and Target have resorted to storing items behind plexiglass or locking away goods in cabinets.
The U.S. Sun previously reported that products ranging from pregnancy tests to socks are among the items that have been put under lock and key.
The policy has sparked fury among customers.
One woman, from California, claimed it’s “impossible” to shop because of the changes.
She raged on Twitter: “Everything is under lock and key as if we’re all thieves.
“You have to take around an attendant to unlock the cabinet when you want eye shadow. Ridiculous.”
Another furious customer shared an image that showed underwear and socks stored in a cabinet.
A shopper recalled that they had to go through an awful amount of trouble to purchase makeup that cost $2 thanks to anti-theft measures.
Self-checkout systems at Walmart have also adapted to prevent theft with high-tech cameras.
However, some employees have spoken out about the new tech and claimed it really doesn’t stop shoplifters in their tracks.
Self-checkout theft methods like the “switcheroo” and other new “horrible” methods are reportedly still common at many Walmart and Target locations, making retail crime a huge issue still.
The U.S. Sun reached out to Walmart for comment, but it did not immediately respond.